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Stepper motor issue

You can find solutions for different stepper motors problems.

XE-PRO Stepper motors run in wrong direction

If the closed-loop stepper motor runs in opposite direction, please follow below steps to check:. 1. Check the machine configuration. Enter $$ command in Candle/UGS, find $3. The correct $3 configuration is $3=1. If find the configuration is wrong, p

Stepper motor can't move

If the stepper motor cannot run at all, or get stuck, and there is no ALARM in the software, please follow below steps to test:. !!! Please replace [Good motor] and [Bad motor] with the corresponding axis based on the actual situation. E.g.: [Good mo