What should I do if my CNC machine is not connecting properly to the computer software?Updated a year ago

If you are experiencing issues with your CNC machine's software connection, first ensure the driver is installed correctly. If it's a hardware issue, verify that the red light on the USB port of the controller board lights up when connected. Additionally, try using a different computer port or cable. FoxAlien provides instructional support, and if issues persist, you should provide your order number and a video detailing the problem for further assistance.